Multiple Locations

Project Type

Ambulatory & Clinic, Healthcare Facilities, Service Retail, Specialty Retail


10,500 Square Feet

Design Services

Architecture, Brand Experience, Interior Architecture

Concentra wanted help transforming its brand and developing a new prototype clinic that could offer both urgent care and occupational health services simultaneously.

This new prototype design creates a healthcare environment that incorporates experiential and programmatic elements throughout the patient journey, much like a retail environment. The new prototype design is orchestrated from the patient’s perspective, with every element working to create a warm, welcoming, and caring experience throughout the entire visit.

Brand Communication & Design

The incorporation of a successful branding strategy resulted in a patient-centered space that truly embodies Concentra’s mission.

Our Brand Communication & Design team re-imagined the brand’s identity for the client which elevates patient experience throughout the entirety of their interaction with the brand.